Introduction

All Pro Deck Builders (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our custom deck construction, deck installation, deck replacement, deck repair, deck restoration, deck staining, commercial decking, multi-level decks, and related outdoor living services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and service address

Communication Data: Messages, call records, SMS interactions

Technical Data: IP address, browser type, device information

Usage Data: Pages visited, time spent on site, and interactions

How We Use Information

We use your information to:

Provide custom deck construction, deck installation, deck replacement, deck repair, deck restoration, deck staining, commercial decking, multi-level decks, and related outdoor living services

Respond to inquiries and provide estimates

Schedule appointments and send service updates

Improve website functionality and customer experience

Comply with legal and regulatory requirements

SMS & Phone Communications

By submitting your phone number through our website, you consent to receive calls and SMS messages from All Pro Deck Builders, which may include appointment reminders, service updates, estimate notifications, and promotional offers.

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

For assistance, reply HELP or contact us directly

Your consent is not a condition of purchase. We comply with the Telephone Consumer Protection Act (TCPA), applicable FCC regulations, and all federal and state communication laws.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and enhance website functionality. You may disable cookies through your browser settings at any time.

Sharing Info

We do not sell your personal information. We may share information only with:

Vendors and service providers who assist with business operations

Communication and marketing platforms used for customer communications

Government agencies or legal authorities when required by law

All third parties are contractually required to protect your information and use it solely for authorized business purposes.

CCPA Rights

If you are a California resident, you have the right to:

Know what personal information we collect

Request access to your personal information

Request correction or deletion of your personal information

Opt out of the sale or sharing of personal information (we do not sell personal information)

Receive equal treatment for exercising your privacy rights

To exercise these rights, contact us using the information below.

GDPR Rights

If you are located within the European Economic Area (EEA), you have the right to:

Access your personal information

Correct inaccurate or incomplete information

Request deletion of your personal information

Restrict or object to processing

Request data portability

Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we employ commercially reasonable security measures, no system or method of electronic transmission can guarantee absolute security.

Contact Info

All Pro Deck Builders

Phone: (630) 557-8183

Address: 1045 Curtiss St, Downers Grove, IL 60515